Netflix releases new update on password-sharing rule as subscribers complain globally

Netflix is looking at making changes to its password-sharing soon but an incorrect message on the restriction was posted on its help center page.

The message noted that a Netflix account password sharing is for people who live together in a single household only.

When the information went public, Netflix users reacted with serious backlash on social media and many subscribers threatened to cancel their subscriptions.

Netflix has been threatening a crackdown on password sharing for years and proposed to begin by the end of March 2023.

The streaming giant said it would begin charging subscribers who share their accounts but did not give a specific date or information for when the new policy would be enacted.

It said: “A person’s geographic location, IP addresses, device IDs, and account activity from devices signed into the Netflix account to determine which devices are in the same household."

In response to the backlash, the Guardian UK reports that Netflix has apologized and said the information was shared accidentally. Netflix spokesperson told The Guardian: “For a brief time yesterday, a help centre article containing information that is only applicable to Chile, Costa Rica and Peru went live in other countries. “We have since updated it.”