Popular television host, Ebuka Obi-Uchendu has raised questions on how much banks make from a failed or unreversed transactions.

Taking to his Twitter page, the Big Brother Naija host wrote: “I wonder how much banks make from failed transactions that never get reversed.”

According to report, last year, the Central Bank of Nigeria (CBN) indicated that commercial banks refunded N89.2 billion to customers over various financial-related complaints from 2012 to June 2021.

However, Taiwo Akitobi, a Lagos-based activist, narrated how a bank failed to refund his N58,000 after a failed air ticket purchase for three years.

Akitobi noted that he had attempted to purchase an air ticket in August 2019 through the bank app but the transaction was unsuccessful.

Reacting to his post, some Nigerians had this to say.

I wonder how much banks make from failed transactions that never get reversed

— Ebuka Obi-Uchendu (@Ebuka) December 30, 2022

@gtbank hate reversal for failed transactions. They have refused to reverse my money since 2nd of November.

— PRINCE NUHU (JNR) (@nuhu01) December 30, 2022

I was debited through POS since 22nd @FirstBankngr refused the money, I called customer care they keep on telling me that the unit on that is not available, that they will attend to me shortly, since 22nd of December by 9:36 Am.

— Iam oppressed Willis (@oppressed_iam) December 31, 2022

@gtbank_help @gtbank had 20,000NGN failed transaction @accessbank_help ATM not reversed since August 2022.

— peter okonye eboh (@koyesonum) December 30, 2022

One thing I know is they made 110k from last year and one 9k this year from me sha. That one alone @ZenithBank, made me reduce the usage of the bank this year and even at that, my 9k was taken this year.

— Adetolani Tanimola (@Tlninsight) December 30, 2022

@gtbank_help @gtbank This one says I am owing them about 250k when they're the ones owing me. Any money that enters my account is gone to repay the "imaginary debt."

Seriously, you guys need to get your whatever together. I've sent emails and called, yet no one is answering.

— Hannah Aliba (@Hannahdiah) December 30, 2022

@ZenithBank is been over a week yet my money hasn’t been reversed… After calling cc services severally and sending mails. Why Plzz?

— Chris Pedro Jnr (@chrisosariemen1) December 30, 2022

Went to @ZenithBank after a year for my N1600 after I complained the previous year and I was asked to wait 5-6 weeks that never happened…. This year they said it’s over a year and they don’t have the records anymore…. N1,600 gone!!!

— JOS 4 PETER OBI (@JOS4PETEROBI1) December 31, 2022