'Manufacturers must focus on consumers’ rights' - Dangote

The Group Executive Director, Commercial Operations at Dangote Industries Limited (DIL), Hajia Fatima Aliko Dangote has opined that consumers have the right to know all the key information on the product and services.

Hailing the Lagos State Consumer Protection Agency (LASCOPA) on the successful hosting of the 2024 World Consumer Rights Day, Dangote noted that consumers have the right to accurate, transparent, and easily understandable information about products and services.

Speaking at the event, she stated, “We need businesses to adopt ethical business practices that prioritize the well-being of consumers and the planet.

"We need educational initiatives that empower consumers with the knowledge and skills to navigate the complexities of the modern marketplace,”

She also pushed for robust regulatory frameworks that protect consumer rights across borders as well as collective action from stakeholders to address the emerging challenges in the sector.

For Dangote Industries Limited, (DIL), however, she stressed that the company puts first the rights of its consumers in all its processes by adhering to the prescribed standards in ensuring that its products are safe for use and consumption.

She further called on manufacturers to strictly stick to the fundamental principles of consumer rights, which are the right to safety, information, right to choose, right to redress and right to a healthy environment.

BEB