The Nigerian Communications Commission on Wednesday said its Q4 2025 industry performance data shows measurable improvements in network quality and service delivery across the country, as the regulator deepened efforts to promote transparency and accountability in the telecommunications sector.

At the virtual media engagement held to present the Q4 2025 Industry Performance Reports, the commission walked journalists through key insights, performance trends, and highlights from the report. The full document has also been published on the NCC’s website.

Speaking during the session, the Head of the Public Affairs Department, Mrs Nnenna Ukoha, said the quarterly data reflects the commission’s commitment to evidence-based regulation and improved consumer experience.

“The commission has, over time, affirmed its commitment to accountability, transparency, and a data-driven approach in implementing its mandate,” Ukoha said. “Part of this commitment is our responsibility to generate accurate, transparent, and timely data and to ensure that this data is properly understood, well interpreted, and correctly communicated to the Nigerian public.”

Ukoha described the media as critical partners in shaping public understanding of developments in the telecoms industry, noting that accurate reporting of industry data plays a key role in strengthening consumer trust, investor confidence, and policy direction.

“Our objective today is straightforward,” she said. “It is to deepen your understanding of the NCC’s quarterly performance data and to equip you with practical insights on how best to integrate these findings into your reporting.”

According to Ukoha, the engagement was designed not only to provide access to raw data but also to offer context that would prevent misinterpretation and improve the quality of information available to Nigerians.

She urged journalists to adopt what the commission terms “constructive framing” when reporting sector performance, stressing that this does not imply downplaying challenges but rather presenting them alongside progress, solutions, investments, and innovations shaping the industry.

“Constructive framing means highlighting improvements in quality of service and experience, recognising the work being done by stakeholders, and supporting industry resilience, while still addressing existing challenges,” she said.

Ukoha added that the quarterly performance reports offer material for daily news coverage, feature stories, investigative reporting, interviews, and sector monitoring tools used by newsrooms.

In separate remarks, the Executive Commissioner, Technical Services, Engr Abraham Oshadami, said the commission’s decision to consistently publish network performance data reflects its belief that transparency strengthens the telecoms ecosystem and reinforces accountability among operators.

“Transparency has become a guiding principle that underpins our regulatory approach,” Oshadami said. “We believe that open access to information strengthens the industry, builds public trust, and ensures that service providers remain accountable to consumers.”

Oshadami noted that the NCC has expanded its data-driven oversight in recent years, including a partnership with network intelligence firm Ookla to develop nationwide network coverage maps that allow consumers to compare network quality across locations and operators.

“As part of this same partnership, we commenced the publication of Quarterly Network Performance Reports to provide consistent, data-driven insights into how networks are performing across the country,” he said.

He recalled that the first report, covering Q3 2025, was published in October last year, adding that the Q4 2025 report builds on that foundation and highlights early gains from regulatory and industry interventions.

“Our collective efforts are beginning to yield positive results,” Oshadami said. “We are observing measurable improvements in network performance and, importantly, in the quality of experience delivered to consumers.”

He said the objective of the media engagement was to explain key findings from the report, clarify performance trends, and ensure stakeholders fully understand what the data reveals about the state of the industry.

The executive commissioner described the media as strategic partners in communicating progress and reform in the sector, urging journalists to engage critically with the data and help amplify stories that reflect both achievements and ongoing challenges.

“Your reporting shapes how Nigerians understand the technologies that power their daily lives,” he said. “It influences investor confidence, consumer trust, and the broader policy conversation.”

The NCC said it would continue to publish quarterly performance data as part of its broader push to strengthen service delivery, improve network quality, and ensure that consumers benefit from sustained improvements in Nigeria’s telecommunications sector.